The above links can also be used to find Schematics, Reel Specs and Owners Manuals.
Obtaining shipping rates:
Once you have added items to the shopping cart, there is a shipping calculator that will allow you to preview the rates available prior to checkout.
As of 3/15/11 With the installation of live USPS pricing in the new catalog, we are adding first class shipping with delivery confirmation on a trial basis (Offered by Stamps.com). If it works out, we will continue to offer it, as this will reduce shipping costs for the customer on those really light weight orders such as one spring or a few screws.
We ship MANY orders where the parts total is less then five dollars before shipping. Every order that is less then $15.00 total would actually be costing us money to process without the handling charge. We are not like a bookstore selling $30 books here with a 300% mark up, our working margins are much lower.
We offer a free web resource tool at PennParts.com, with schematics, online troubleshooting and repair tips, plus live help fixing problems via the Chat or eMail. None of this is free to maintain and host, it's an estimated $1500/month servers and advertising, plus payroll. We share all of this with our customers without adding more to handling fee. The handling fee just covers billing/packing the order.
We DO NOT SELL your information to make up for the web expenses.
We have over 6500 unique part numbers in stock and we process orders to ship the SAME DAY that orders are received. Maintaining inventory is expensive and most companies do not want to do that anymore; we are an exception because everything that we carry is here in stock.
Our level of service is a choice for you to make. If you care to spend a little more, it's like choosing to go to a fancy restaurant rather than McDonalds.
~Scott Albertson, Owner, Scott's Bait & Tackle, www.pennparts.com and www.scottsbt.com
USPS rates changed again on Jan 23, 2013
Base shipping costs vary by zipcode/weight.
USPS First Class ranges from $1.95 to $3.65 (13 oz max wt.)
USPS Priority Mail starts around $6 to $10, going up from there by wt.
UPS Ground is generally $2-3 dollars higher than Priority Mail
There is also a handling charge applied to all orders, regardless of size.
Estimated cost of processing an order.
1.65 time processing paperwork/pulling part/packing
.12 cost of shipping label
.85 credit card/Paypal trans fee (based on a 9.15 order total)
.12 Printing (3 sheets and ink cost)
.09 business card
.10 bag/misc materials
= 3.20 COST not including shipping. To pack/ship one part under $1 would put us in the negative without the handling fee.
Our Handling Fees
First Class: $3.50 (Includes $0.19 Delivery Conf Fee and a $.014 small order surcharge)
All other USPS methods: $3.20
These fees will already be included in all rates listed during checkout.
There is also a handling charge applied to all orders, regardless of size.
Scott's Bait & Tackle is not responsible for lost shipments if incorrect or outdated shipping information was supplied by the customer.
We package our goods carefully. Scott's Bait & Tackle is NOT responsible for a damaged shipment if insurance was not requested by the customer at time of purchase. The online catalog does not currently allow for the addition of insurance during checkout - it must be requested and added to the order separately.
Our least expensive International shipping is USPS Priority Mail Small Flat Rate Box (with size restrictions!)
Priority Mail Small Flat Rate Box
(includes handling) (4 lb. weight limit) (Based on Jan 22, 2013 rate change)
$23.15 to Canada
$27.15 to all other countries.
Restrictions Apply - these boxes are for small parts orders ONLY and cannot be used for larger items.
PMI small flat rate box (RESTRICTIONS!):
This box is for small items including washers, screws etc.; flat items whose size/bulk DOES NOT exceed:
1 ½ H x 5 in. W x 8 ¼ in. L
38mm H x 127mm W x 209mm L
Examples of items that WILL NOT FIT:
Spools and rotors higher than 1 inch
Side plates wider than 4 ½ inches
If you are not sure, measure your old parts to see if new ones fit in this box
Other options (for items like rotors, spools and larger orders that will not fit in the small flat box) are:
USPS Priority Mail International™ (20 lb. weight limit) Begins around $25, varies by country/weight
USPS Express Mail International™ (20 lb. weight limit) Begins around $55, varies by country/weight
UPS Worldship See Details.
USPS Express Mail International™ (EMI)
Express Mail International (formerly "Global Express Mail") provides reliable, 3-5 average business day delivery to more than 190 countries. Specific average-days-for-delivery information to major destinations will be available via the USPS online postage rate calculator (Reminder - We add $3.00 handling to all shipping charges). PLEASE NOTE: This transit time DOES NOT include delays caused by customs when the package arrives in the destination country. See Customs section below for more details.
USPS Priority Mail International™ (PMI)
Available to more than 190 countries, Priority Mail International service offers 6-10 average business day delivery. PLEASE NOTE: This transit time DOES NOT include delays caused by customs when the package arrives in the destination country. See Customs section for more details.
Click on UPS options below to view detailed shipping information:
Please be aware that we may not be able to ship to some countries due to postal restrictions or import license requirements, even if the online system comes up with rates for it. We will contact you if we cannot complete your order and your card will not be charged if that is the case.
To comply with US Export regulations, we cannot ship to these countries:
Cuba, Iran, Libya, North Korea (DPRK), Somalia, Syria, Sudan, Uruguay
WE NO LONGER SHIP TO:
Argentina, Bolivia, Bulgaria, Chile, Czech Republic, Egypt, Falkland Islands
Ghana, India, Indonesia, Israel, Macedonia, Morocco, Nigeria
Pakistan, Peru, Russia, Serbia, Thailand, Venezuela
* Other Countries At Our Discretion (This list may be added to at any time)
This is due to chronic lost/stolen/fraudulent order problems. We apologize for the inconvenience this may cause legitimate customers in those countries, but we can no longer absorb the costs of these problem orders.
We DO ship to APO addresses no matter where they are!
Customs and International Postal ServicesTransit Time and Delays - What to do
See USPS site for information on International Service Updates:
They have a list of countries that are currently known to be experiancing delays. (Delays are not limited to those countries, they are just the most frequently delayed)
Please read the section on Customs and International Postal services!
WE ABSOLUTELY DO NOT SHIP INTERNATIONAL ORDERS AS GIFTS! It is against U.S. regulations to inaccurately report the value of an exported item.
WE DO NOT SHIP aerosol products of any kind, handwarmer fluid, or knives, internationally.
Order Forwarding Thru Friend or Business
If you have your international order shipped to someone in the U.S., to be forwarded from there to you, WE ARE NOT responsible if the order is lost or damaged in transit due to that secondary shipper. Proceed at your own risk.
BE CAREFUL To enter your address information correctly.
Payment options for international orders
We only accept payments for international orders via PAYPAL or credit card. No personal checks, no international money orders.
If an international customer is placing an order for ANY ITEM other than repair parts for reels, such as reels, clothing etc., we REQUIRE payment to be made via Paypal.com VERIFIED account only. We will not accept any international Paypal payment from an unverified account.
Returns on international orders
There are no returns or exchanges on international orders. Please be extremely careful in what you order at the time the order is placed.
Ship to places that are doing their own reel repair, such as Hotels and Lodges offering that service.
We do NOT:
Ship to GUESTS at Hotels, Motels and Lodges. This is because we cannot guarantee that the package will arrive during the time that the guest is at the hotel, as the shipping services are not that realiable and we have had increasing difficulties in accomplishing this. As of February 2013, we not longer ship to guests.
super fast delivery to hawaii with correct penn replacement part.
will use them again if i need other parts.
Thank You for the speedy delivery. Will buy from you again and tell my friends and family about you........Thank You
Hi there! Just a quick note to let you to know that I received the reel parts today here in Finland. Thank you. IÂ´m pleased.
Mystic Reel Parts LLC © 1997-2018
965 Radio Rd (Coming in Late 2019)Little Egg Harbor, NJ 08087
Scott's Bait and Tackle/Parts Dept.Send returns to current location:
945 Radio RdLittle Egg Harbor, NJ 08087
+1 (609) 296-1300
Click For Retail Store Hours
Phone Support Hours
Monday, Wednesday - Saturday: 9 A.M. - 2 P.M.
Sunday & Tuesday Phone Support CLOSED
Orders Ship Monday - Saturday
Terms and Conditions of Sale
Gift Certificates Not Currently Available
The web properties ScottsBT.com and MysticParts.com are owned and operated by Scott's Bait and Tackle.
Scott's Bait and Tackle is an Authorized Penn Gold Label Dealer.
Scott's Bait and Tackle/Mystic Reel Parts LLC is a reel repair center and a warranty center for Penn Fishing Tackle Mfg. Co.Our Repair Rates: Service Dept.
Other Sources for Parts & Repair
Reel Service Centers
Parts Sources ( Abu Garcia, Shimano, etc )